Retail

Softpay helps small merchants combine online and in-store sales

While large enterprises and global merchants often choose Softpay to enhance their payment experience with SoftPOS, Softpay also supports thousands of small businesses by making payments simple and efficient.

Merchants use SoftPOS solutions to accept payment from their mobile devices in many ways. We want to highlight a specific case that helps merchants combine online and in-store sales.

For small merchants offering Click & Collect, shopping online and picking up orders in-store, customer visits can create valuable opportunities for additional sales. A SoftPOS solution empowers these merchants to accept payments seamlessly during these interactions. With just a smartphone and the Softpay application, merchants can process secure contactless payments anywhere in their shop, eliminating the need to create a new order online and no need to have a traditional cash register or expensive hardware.

Customer feedback

We recently received feedback from Mai-Britt Bjørnholt Vaque, the owner of Nauticumshop and LamperOnline.dk. Her businesses combine online and in-store sales, and her experience highlights how Softpay's solution supports small merchants in building trust and driving sales.

“Consumers tend to have a skeptical attitude and little trust in online stores because online fraud is increasing,” says Mai-Britt. “When customers visit our showroom and warehouse, they can see that we’re real people with real products on the shelves. That builds trust. Often, they decide to buy more when they see what we have to offer.”

Before implementing Softpay, handling these spontaneous purchases was a challenge. “When the customer wants to make a purchase during their visit, Softpay is such an easy solution, rather than inviting the customer to use a computer and start an order.” Mai-Britt explains. “Now, I can take payments on my phone right there in the showroom.”
ㅤ

The Softpay app turns any smartphone into a secure payment terminal with a PIN and supports cards, mobile wallets, and wearables instantly and securely. It is easy to implement and maintain, and the interface of the Softpay app is simple and user-friendly.
ㅤ

“Softpay is the best new initiative I’ve implemented,” Mai-Britt adds. “It’s so easy to download and use, and it’s made a big difference for my business.”
ㅤ

Why Softpay solution stands out

Easy way to accept payment cards
Softpay supports both international and national card schemes, ensuring merchants can cater to a wide range of customers without limitations.
Connected to your favorite network
The solution comes ready to integrate with leading acquirers, offering seamless connections for hassle-free transactions.
Global supported standard
With a proven track record across industries, Softpay scales effortlessly to meet the needs of both small businesses and large enterprises.
Cost-effective
As a 100% software-based solution, Softpay eliminates the need for additional hardware. It can run on existing devices, reducing upfront costs and ongoing maintenance.