About

Softpay is a mobile application that allows you to accept payment with contactless cards and mobile wallets. You enter an amount, tap the card or wallet to the back of the phone and payment will be processed. 

Payment cards supported

The solution can currently support the following 

  • Visa, Visa Electron, Mastercard, Maestro, Dankort
  • Apple Pay, Google Pay, Samsung Pay

The cards you can accept depends on your agreement with the acquirer. 

Mobile devices supported

You can install the application on mobile devices that have at least Android Operating System 8.0 or higher. You also need a WIFI/internet connection and NFC enabled to use the app. 

The mobile device needs to be updated with recent security patches, and therefore it is recommend to use a device which is not more than a few years old. since these devices also have new Operating Systems (i.e. Android 10 or 11). 

Tapping a card

Compared to a regular payment terminal, the customer will need to be more accurate when tapping a card. The NFC field of the phone is normally placed in the middle or upper section of the phone, and you should tap and hold the card still. 

When the NFC field is detecting a card, the phone will vibrate and play a sound when the card has been read. Then it is safe to remove the card. You can retry tapping the card, until successful. You might want to tap the card on behalf of your customer.